Privacy Policy

At COMMUNITY CONNECTIONS SOLUTIONS AUSTRALIA LIMITED (“CCSA”), accessible from https://ccsa.org.au, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.


1. Information We Collect

  • Personal Information: When you contact us or use our services, we may collect personal information such as your name, email address, phone number, and any other details you provide voluntarily.
  • Usage Data: We may collect information on how you access and use our website, including your IP address, browser type, pages visited, time and date of visit, and other diagnostic data.

2. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our website and services.
  • To respond to your inquiries and provide customer support.
  • To send newsletters, updates, and promotional materials (only if you have opted in).
  • To monitor usage patterns and improve our website and services.
  • To detect, prevent, and address technical issues.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

  • Cookies: Small data files stored on your device that help us recognize you and remember your preferences.
  • Analytics: Third-party services may be used to monitor and analyze website traffic.

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some parts of our website may not function properly without cookies.

4. Disclosure of Your Information

We will not share your personal information with third parties except:

  • With Your Consent: When you have given us explicit permission.
  • Legal Requirements: To comply with legal obligations or respond to lawful requests.
  • Protection: To protect and defend the rights or property of CCSA, our users, or the public.

5. Security of Your Information

We value your trust in providing us your personal information and strive to use commercially acceptable means to protect it. However, remember that no method of transmission over the Internet or electronic storage is 100% secure.

6. Links to Other Websites

Our website may contain links to external sites that are not operated by us. We have no control over their content and practices and cannot accept responsibility for their privacy policies.

7. Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information, please contact us immediately.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

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