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VIDEO: New Video Lands Providing Practical Tips For Wheelchair Users Travelling By Plane

Thursday 18 April 2019


From the UK's THIIS:


Airport wheelchair

VIDEO: New video lands providing practical tips for wheelchair users travelling by plane

17 April 2019
Copyright ©2019. THIIS - The Homecare Industry Information Service.

For many wheelchair users, the idea of air travel can cause a sense of dread and anxiety, with passengers with reduced mobility (PRM)’s poor experiences in airports regularly making headlines. Aiming to make the flying experience easier, Drive DeVilbiss has released a video with simple tips for wheelchair users planning to travel by plane.

Despite great strides having been made in the accessibility of car, bus, train, and boat travel for those with mobility needs, air travel can still prove a daunting and stressful prospect for disabled travellers – particularly for those with powerchairs which must be stored in the hold.

Regularly, stories of wheelchairs and powerchairs being damaged in a plane’s hold or mishandled by cabin crews make headlines, alongside reports of lost mobility devices, inappropriate transfers, long waits, and uncomfortable seating arrangements.

In April 2018, BBC journalist Frank Gardner drew attention to the problems facing disabled travellers after he was forced to wait two hours in his seat after landing whilst ground staff attempted to locate his lost wheelchair in Heathrow Airport. In November 2018, the BBC reported that disabled passenger Antony Taylor collapsed at Heathrow Airport after waiting for a booked wheelchair that failed to turn up, whilst in March 2019, 29-year-old Jessica Stafford, who has chronic fatigue syndrome, was told the special assistance service she had booked at Manchester Airport was unavailable due to staff shortages before being asked to walk to collect her wheelchair.


The video may prove a useful, informative resource for retailers keen to share practical advice with customers ahead of the busy summer holiday season.

See the video below:


Full article…


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