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Pain Is In Your Head, Insurer Tells Client

Sunday 7 April 2019


From South African news outlet IOL:


Katyja Stewart
Katyja Stewart
(Picture: Supplied)

Pain is in your head, insurer tells client

By Sameer Naik
6 April 2019
© 2019 Independent Media and affiliated companies. All rights reserved.

Katyja Stewart has lost everything. Her job, her home, her car, and every cent she has saved since she started working.

She blames life insurance company Financial Management International (FMI) for leaving her and her two young daughters destitute. “They took my life away and that’s not right,” a tearful Stewart said this week.

For the past four years, the Joburg mother has been locked in legal battles with FMI over its refusal to pay her out for an income protection plan she took out with the firm in 2011.

The 39-year-old, who was diagnosed with fibromyalgia, a chronic illness, in 2015, said the firm had on four separate occasions refused to pay her out, and as of October 2017, stopped all payments to her. This resulted in Stewart being unable to receive treatment and medication required to control her illness, and her health deteriorated.

She had been paying an average of R2000 every month to the firm.

Stewart is unable to continue work as an accountant as her illness has affected functionality in her brain and body.

She has been kicked out of her house, had to pull her children out of school, and even had to close her bank accounts. She now lives with her partner and relies on him to support them.

She claimed FMI harassed and bullied her and made her life a “living hell”.


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