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Asda Saves Christmas For Mum Sent Sausage And Chips - But She Won't Shop There Again

Friday 28 December 2018

 

From UK newspaper the Liverpool Echo:

 

Hayley Higgins
Asda delivered sausage and chips instead of the pigs in
blankets and roast potatoes Hayley Higgins had ordered.
 

Asda saves Christmas for mum sent sausage and chips - but she won't shop there again

Hayley Higgins was left fuming when Asda sent her sausages and chips and failed to deliver sprouts at all

By Kate McMullin
Senior General News Reporter
27 December 2018
© 2018 a Reach plc subsidiary.

A mum sent sausage and chips instead of Christmas dinner said she "will never shop at Asda again" - even after their bid to save the day.

Hayley Higgins said she ordered all her Christmas trimmings including pigs in blankets, roast potatoes and sprouts, weeks in advance online.

However, the mum-of-four was left fuming when Asda sent her sausages and chips instead and failed to deliver sprouts at all.

Following the mix-up Asda apologised and in true festive spirit had the correct items delivered to her on Christmas Eve.

...

"There are people who are bed bound and rely on these orders and I am not just standing up for myself I am standing up for other people."

...

In its apology Asda said when it comes to substitutions for out of stock items "our colleagues will always do their best to offer a suitable alternative". However Hayley, who suffers from chronic fatigue syndrome and anxiety and therefore cannot shop in supermarkets, said 'no thought' went into the items she was sent.

 

Full article…

 


 

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